In this session, I sit down with Phil Gafka of LEAP Associates to explore how law firms can strengthen performance, retention, and engagement by embracing a multigenerational workforce.
With decades of leadership and coaching experience, Phil shares practical insights on aligning values, setting expectations, and creating cultures where lawyers and staff can thrive together.
Culture Is Not a Statement. It Is a Daily Practice
Law firms often talk about values such as balance, flexibility, and respect. Phil explains that culture becomes real only when those values are reflected in everyday decisions. When expectations around workload, compensation, and availability align with stated priorities, trust grows naturally.
Why How You Work Matters as Much as What You Do
Strategy sets direction, but culture determines execution. Phil and Steve discuss how the way a firm operates has a direct impact on morale, collaboration, and long term results.
Career Alignment Starts With Cultural Fit
Every lawyer brings unique goals, motivations, and priorities to their career. Phil emphasizes the importance of understanding whether a firm’s culture aligns with what you want long term.
Watch the Full Conversation HERE
Steve Fretzin is a bestselling author, host of the “Be That Lawyer” podcast, and business development coach exclusively for attorneys. Steve has committed his career to helping lawyers learn key growth skills not currently taught in law school. His clients soon become top rainmakers and credit Steve’s program and coaching for their success. He can be reached directly by email at steve@fretzin.com. Or you can easily find him on his website at www.fretzin.com or LinkedIn at https://www.linkedin.com/in/stevefretzin.
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